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Work With Us

Thank you for your interest in YWCA Central Carolinas! Our current employment opportunities are below.

YWCA Central Carolinas is an Equal Opportunity Employer.  As such, in compliance with and as required by federal and state law, all applicants are considered without regard to race, color, religion, national origin, sexual orientation, age or disability.

If you are interested in employment, please fill out this application form and submit to hr@ywcacentralcarolinas.org along with your resume and cover letter with the name of the position you are applying for in the subject line. 
 
 
  1. Lifeguard

    Department: Fitness/Aquatics
    Dept. Code:011-043
    Reports to: Aquatics Manager 
    Status: Non-exempt
    Employee: Various
    Date: May 14, 2018

    Position Objective:

    Under general supervision, lifeguard will attentively observe the pool area and enforce YWCA rules and regulations. 

    Education/Experience:

    Certifications will include current Lifeguard certification, CPR for the Professional Rescuer, AED, and First Aid. Must be a strong swimmer with ability to (1) swim 300 yards in seven minutes, (2) remove ten pound weight from 9-foot depth, and demonstrate mature and responsible demeanor. One year of lifeguarding experience is preferred. 

    Duties and Responsibilities:

    • Watch the pool and ensure safety of swimmers at all times. Lifeguards must be attentive to their areas of responsibility and not be distracted.
    • Enforce all rules established at the YWCA and posted at the facility. Always be professional, polite and consistent when enforcing rules.
    • Be able to respond rapidly to all emergencies in the pool area and administer proper care to victims in the instance of an emergency. Complete incident report and notify Aquatics Manager and/or Director of Fitness when accidents or emergencies occur.
    • Test chlorine, pH, air/water temperature, and Walkie every three hours and log results in the quality log.
    • Record hourly patron attendance. Manage pool patron traffic during times of multiple events or heavy usage.
    • Monitor severe weather conditions, closing the pool when necessary.
    • Report any mechanical or chemical problems in pool area to Aquatics Manager and/or Director of Fitness. 
    • Assist in keeping the pool and pool deck clean.
    • Additional duties as required by the Aquatics Manager and/or Director of Fitness.

    Physical Demands:

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform their job.

    While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit, and use hands. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch or crawl. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close and distant vision.

  2. Swim Instructor – Private & Group

    DEPARTMENT: Fitness / Aquatics
    DEPT-CODE: 011-046
    REPORTS TO: Aquatics Manager 
    STATUS: Non-Exempt 
    EMPLOYEE: Various 
    DATE: May 14, 2018

    Position Objective:

    Instruct safe swim classes (private and/or group) at the YWCA Central Carolinas.

    Education/Experience:

    Instructor must have at least one year’s experience in teaching swim classes as well as individuals of various ages and ability levels. Must have and maintain a current certification in Water Safety Instruction (WSI) and a current CPR/First Aid certification. Possess excellent communication skills and be able to communicate effectively with both groups and individuals.

    Duties and Responsibilities:

    • Plan and organize own lesson plans, methods and goals that support the general teaching outlines provided by the Aquatics Manager.
    • Organize and direct activities of assigned students in order to provide a high level of quality instruction for all participants.
    • Establish positive relations with parents/guardians of class students, helping them to recognize and understand swimming developments and achievements.
    • Resolve simple complaints from participants/parents/guardians in matters related to swimming instruction and refer more challenging complaints to the Aquatics Manager.
    • Enforce pool safety standards and facility operational rules for all individuals using the facilities.
    • Help organize and assist in the development of special programs, activities or instruction.
    • Be well-organized, on time to class, and be able to develop evolving lesson plans for individuals and/or classes with diverse populations.
    • When a substitute is needed, instructors should contact staff from available sub list after approval from the Aquatics Manager of the substitution.
    • Keep instructional areas neat and orderly and replace any equipment used for classes.
    • Accurately track and report all hours worked.
    • Additional duties as needed by the Aquatics Manager and/or Director of Fitness. 

    Physical Demands:

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform their job.

    While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit, and use hands. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch or crawl. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close and distant vision.

  3. Assistant Learning Center Coordinator

    DEPARTMENT: Youth Programs
    DEPT-CODE: 011-060
    REPORTS TO: Regional Director of Youth Programs
    STATUS: Non-Exempt 
    EMPLOYEE: Various 
    DATE: May 17, 2018

    Position Objective:

    Support the Learning Center Coordinator with the implementation of daily programs for school age children and their families. 

    Education/Experience:

    High School Diploma required. Bachelor’s Degree in Social Work, Recreation, Sociology or Human Services or equivalent education and/or experience strongly preferred. Minimum of one year work experience in a group leadership position with youth. Valid North Carolina driver’s license and ability to work weekends and evenings. Must be at least 21 years old. 

    Duties and Responsibilities:

    • Assist Learning Center Coordinator in the planning and implementation of monthly schedule of activities including computer based reading programs, special activities, field trips, support services, and health and wellness activities. 
    • Ensures that no damage occurs to the Housing Authority’s or community partner’s physical space by the participants of the program. 
    • Complies with all safety standards and reports any unsafe condition immediately to the Learning Center Coordinator. Participates in daily cleaning of the program space. 
    • Assists with transportation services for off-site events for youth.
    • Observe, record, and report individual child’s behavior and progress as assigned.
    • Additional duties as required by the Regional Director of Youth Programs.
    • Follows the guidelines as written in the personnel handbook. 
    • Submits all required paperwork accurately and on time – Timesheets.

    Physical Demands:

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform their job.

    While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit, and use hands. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch or crawl. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close and distant vision.

  4. Part Time Learning Center Substitute

    DEPARTMENT: Youth Programs
    DEPT-CODE: 011-060
    REPORTS TO: Regional Director of Youth Programs
    STATUS: Non-Exempt 
    EMPLOYEE: Various 
    DATE: May 17, 2018

    Position Objective:

    Support the Learning Center Coordinator with the implementation of daily programs for school age children and their families. 

    Education/Experience:

    High School Diploma required. Bachelor’s Degree in Social Work, Recreation, Sociology or Human Services or equivalent education and/or experience strongly preferred. Minimum of one year work experience in a group leadership position with youth. Valid North Carolina driver’s license and ability to work weekends and evenings. Must be at least 21 years old. 

    Duties and Responsibilities:

    • Assist Learning Center Coordinator in the planning and implementation of monthly schedule of activities including computer based reading programs, special activities, field trips, support services, and health and wellness activities. 
    • Ensures that no damage occurs to the Housing Authority’s or community partner’s physical space by the participants of the program. 
    • Complies with all safety standards and reports any unsafe condition immediately to the Learning Center Coordinator. Participates in daily cleaning of the program space. 
    • Assists with transportation services for off-site events for youth.
    • Observe, record, and report individual child’s behavior and progress as assigned.
    • Additional duties as required by the Regional Director of Youth Programs.
    • Follows the guidelines as written in the personnel handbook. 
    • Submits all required paperwork accurately and on time – Timesheets.

    Physical Demands:

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform their job.

    While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit, and use hands. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch or crawl. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close and distant vision.

  5. Childcare Specialist

    Department: Fitness                                            
    Dept. Code: 011-042
    Reports to: Director of Fitness          
    Status: Hourly Part-time
    Date: July 6, 2018                               

    Position Objective:

    Provide care for children of YWCA Fitness Center participants during specified hours.

    Education/Experience:

    High School Diploma preferred, but not mandatory. Certifications should ideally include CPR and First Aid.  Minimum of one year experience providing care for children in a group setting, preferred.

    Duties and Responsibilities:

    • Maintain constant visual supervision of children in a safe, healthy environment.      
    • Provide and facilitate age-appropriate activities with the children.
    • Organize and maintain activity areas, materials and supplies and notify supervisor of any equipment or materials which need to be repaired or replaced.      
    • Accurately maintain attendance records.
    • Establish and maintain effective communication with parents, children and other staff.
    • Additional duties as needed by the Director of Families Together.
    • Position pays $9/hour
    • Shift hours range from:
      Weekdays: 9am – 12pm, 5pm – 7pm
       

    Physical Demands:

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform their job. 

    While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit, and use hands.  The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch or crawl.  The employee may occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close and distant vision. 

  6. Front Desk

    Department: FITNESS 
    Dept. Code: 011-041
    Reports to: Director of Fintess
    Status: NON-EXEMPT
    Date: July 6, 2018 
    Employee:   Various

    Position Objective:

    The front desk is an information center: staff members should be courteous, efficient, and knowledgeable of all programs the YWCA offers to the Charlotte community. Primary duties involve answering phones and directing calls appropriately, providing information for all programs at the YWCA, greeting members and guests, managing sign-in sheets, and processing membership registration and payments.

    Education/Experience:

    High School Diploma or equivalent required. Minimum of two years work experience desired. 

    Duties and Responsibilities:

    • Experience with computers and required.
    • Greet all incoming and outgoing members and guests; and be able to direct them to any meeting being held within the building.
    • Ensure the security of the facility by ensuring that every guest signs in.
    • Manage a multi-line telephone system by answering all incoming phone calls promptly and transferring to appropriate parties or to their voicemail.
    • Maintain knowledge of all YWCA programs including the Sarah Belk Gambrell Fitness Center; class schedules and descriptions; features; off-site locations; and internal/external departments and staff.
    • Discuss programs with prospective members and point out highlights of each YWCA program.
    • Handle member concerns and complaints with professionalism. Recognize the individual’s concern/complaint and direct the issue to the appropriate staff member in a timely manner.
    • Maintain records of guest visits from potential members, CHS employees, and visitors.
    • Encourage member referrals and other means of internal marketing.
    • Maintain supply of membership marketing materials and enrollment packets.
    • Complete shift duties: organize and straighten up magazine rack in cardio room; books put away and bookshelves are neat and organized; water dispenser cups refilled and water tray emptied; make sure floors/lockers are free of trash; close locker doors; bring lost & found items to front desk; check antibacterial wipes in exercise rooms; and clean and wipe down the front desk area.
    • Follow the approved procedures for member enrollment, financial transaction entry in computer, and opening and closing duties.
    • Encourage new membership, continued membership and involvement with fitness center activities.
    • Monitor exterior lights and turn on/off at appropriate time (dusk/dawn).
    • Check students in for class sessions.
    • Maintain effective communication with other Front Desk and Help Desk Staff to insure consistency in YWCA response.
    • Complete an incident report if an accident should happen.
    • Know and implement incident procedure if an accident occurs.
    • Other administrative duties as needed for the YWCA Sarah Belk Gambrell Fitness Center.
    • Position pays $10/hour
    • Shift hours range from:
      *Current Opening for Evening and Weekend Hours!
      Weekdays: 12pm – 4pm5pm – 9pm
      Weekends: 8am – 12pm or 12pm – 5pm

    Physical Demands:

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform their job. 

    While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit, and use hands.  The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch or crawl.  The employee may occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close and distant vision.

  7. Housing Coordinator

    Department: Transitional Housing Programs
    Dept. Code:   011-030 AND 011-035
    Reports to: Director of Women In Transition
    Status: Full-Time (Never Exceeding 30 hours/week, pays $14-$15/hour)
    Date: July 2018

    Position Objective:

    Provide clerical and administrative support to the Women in Transition (WIT) and Families Together transitional housing program involving written and telephone correspondence, data entry and presentation, volunteer coordination and support, independent assignments and related duties as assigned.

    Education/Experience:

    High school diploma required.  Associate’s degree desired, or equivalent business courses/technical training.  Minimum of two years office experience required.

    Duties and Responsibilities:

    • Provide direct clerical and administrative support to the transitional housing directors, and assist the case management team with direct support as needed.
    • Collect and screen all WIT program referrals. Schedule intake appointments for eligible applicants. Confirm intake appointments 48 hours prior to scheduled time.
    • Respond to all inquiry calls and emails on WIT inquiry line. Provide 2-1-1 and community resource referrals, as needed
    • Enter assessment and outcome data into NC Homeless Management Information System (NCHMIS) database software for transitional housing directors; assist in developing new reports and tracking instruments for outcome measurement systems.  
    • Copy and create case management and financial information folders for WIT staff.
    • Provide tours of residential programs and assist with processing intake appointments, as needed.
    • Write acknowledgement cards for significant milestones including birthdays of program participants.  
    • Create and distribute monthly Fridge Notes for Families Together and Women In Transition.
    • Set up vacated WIT units with donated supplies and assign and track on-loan refrigerators.
    • Set up vacant housing units with donated household supplies or coordinate and assign this task to an appropriate volunteer.
    • Maintain Transitional Housing Resource Centers including books, movies, postings, and handouts assigning tasks to volunteers whenever possible.
    • Assemble monthly reports indexing 30-day, 6-month and 12-month graduates. Conduct post-exit surveys by telephone and provide data to program director.
    • Create and maintain a data base for addresses of WIT graduates.
    • Distribute mail to WIT participants and process return/forwarding mail for all exited housing participants.
    • Create and maintain a data base for email addresses of FT program participants.
    • Observe the highest professional standards regarding sensitive and confidential participant information.
    • Coordinate volunteer orientations and volunteer assignments based on their interest and abilities; support ongoing cultivation and appreciation activities for volunteers, donors and community partners.
    • Monthly, by the first business day of each month, assemble volunteer activities and hours served into a monthly report for FT and WIT.  Create monthly report outlining inquiry calls received.
    • Create flyers to promote program workshops and events, manage registration, and distribute reminders.
    • Maintain inventory of participant handbooks and welcome packets.
    • Drafts agendas for weekly Transitional Housing Team meetings.
    • Additional duties as required by the Supervisor.

    Physical Demands:

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform their job. 

    While performing the duties of this job, the employee is regularly required to talk or hear.  The employee is frequently required to stand; walk; sit, and use hands.  The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch or crawl.  The employee may occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close and distant vision.